Consumer

Law 8.078/1990 – Consumer Protection Code – brought important rights to the most vulnerable part of consumer relations: the consumer. Such rights seek to strengthen the figure of the consumer, in order to balance the relationship established with the supplier, which includes: producer, manufacturer, importer, trader and service provider.
SBSA has extensive experience in this subject, usually helping its clients with internal training seminars on important issues involving risks associated with violations of consumer rights, drafting and reviewing consumer contracts, resolving consultations, creating protection policies and respecting consumer, thus preventing disputes and wear in consumer relations, support and conduction of agreements with dissatisfied consumers and defense of the client in lawsuits and administrative proceedings.